Our commitment regarding your personal data
We want to offer our services respecting data protection at the highest professional standards, but also to implement the highest standards of confidentiality and transparency regarding the personal data that we process in our current activity. Our fundamental values are defined by total protection and transparency regarding the processing of your personal data in the provision of our services and in contractual matters.
The Personal Data Processing Policy describes the categories of your personal data that we process, the ways and purposes in which we collect them, in which situations we transfer personal data, as well as the rights and options you have in this regard. at the same time, the Personal Data Processing Policy details the way we process personal data in the management of the relationship with clients, most often to keep you informed of the latest developments or events in your field of interest.
Please also consult the Cookies Policy where it is detailed how we use cookies and other similar technologies through our website.
The operator of your personal data
The operator in relation to your personal data is Ramada by Wyndham Bucharest Otopeni Airport with headquarters in Otopeni, Str. Flight no. 1 A, postal code 075100, Romania.
Categories of personal data processed
The personal data we process may include:
- Contact information, such as your name, postal address, including home address, if you have provided it to us, business address, telephone number, mobile telephone number, fax number and mailing address email;
- Additional information processed in the context of a contractual relationship with us or communicated voluntarily by you, such as: instructions given, payments made, information regarding any legal matters, disputes, litigation or other actions in which you are involved in any quality;
- Details of your visits to our offices, by us to yours or any other details about how you interact with us;
- Data resulting from your browsing on our website, collected through cookies and similar technologies, according to the Cookies Policy.
The legal grounds for the processing of personal data
Any operation of processing your personal data will be carried out on the basis of one of the legal bases below:
- The processing is necessary for the conclusion or execution of a contract/invoice to which you are a party;
- The processing is necessary in order to comply with a legal obligation of the provider;
- The processing is carried out based on your consent;
- The processing is necessary in order to protect your interests or that of another natural person;
- The processing is necessary for the purposes of our legitimate interests or those of a third party (e.g. when the processing is necessary for the execution of a contract to which your organization is a party).
In the case of special data categories, the processing will be done if, in addition to a general legal basis for data processing, one of the following specific processing conditions will be met:
- The consent of the person concerned has been obtained;
- We have a legal obligation to process these categories of data.
For what purposes do we process your personal data?
We may use your personal data for the following purposes (“Permitted Purposes”):
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- Providing services specific to our field of activity;
- Management and administration of the contractual relationship with our clients;
- Complying with our legal obligations (such as obligations in the field of combating money laundering and the financing of acts of terrorism, reporting obligations to the tax authorities);
- Managing security and access to our offices, managing the use of IT systems used by us (e.g. the website, data management platforms, communication systems used), including the prevention and detection of security threats, fraud or other activities unauthorized or malicious;
- For the purpose of complying with court decisions and exercising and/or defending our rights and interests;
- Analyzing and improving our services and communications to you, including (since we have a legitimate interest in continuously improving our services) conducting customer surveys regarding the level of customer satisfaction with our services;
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- For any purpose related and/or auxiliary to any of the above, or for any other purpose for which your personal data was provided to us, in compliance with the applicable legislation.
Also, based on your consent, we can send you various communications through the channels you have approved to keep you informed about the latest developments in the field, announcements and other information about our services, products, events and projects or other promotional events.
Updating your personal data
In the event that any of the personal data you have provided to us undergoes changes, for example if you change your first name, last name or e-mail address or if you wish to cancel any kind of request addressed to us, or if you become aware that we have any incorrect personal data about you, please contact us by e-mail at: office@ramadabucharestopeniairport.ro
We will not be liable for any loss arising from incorrect, unauthentic, insufficient or incomplete personal data that you provide to us.
How long we keep your personal data
We will stop processing personal data when they are no longer reasonably necessary for the Permitted Purposes, or when you withdraw your consent (if applicable) and (i) there are no longer legitimate and compelling reasons that justify further processing by us (including the legal obligation to continue to store the respective data) and which prevails over your interests, rights and freedoms or (ii) if they are no longer necessary for us to ascertain, exercise or defend a right in court.
Your rights regarding the processing of personal data
Subject to certain legal conditions, you have the following rights regarding the processing of your personal data:
- The right to request a copy of the personal data we hold about you;
- The right to rectify any incorrect or incomplete personal data;
- The right to oppose or to restrict the use by us of your personal data;
- The right to withdraw your consent for the processing of data processed on the basis of consent;
- The right to delete your personal data, in situations where you have withdrawn your consent, the processing is no longer necessary or the respective processing is against the law;
- The right to data portability, which allows you to receive a copy of the processed data that we received from you or to transmit them to another entity indicated by you;
- The right to withdraw your consent for the processing carried out on the basis of consent. The withdrawal of your consent will not affect the legality of the processing based on the consent before its withdrawal. In cases where you withdraw your consent, we will no longer process your personal data and we will take the appropriate measures to delete your personal data. We can, however, process your personal data if there is another legal basis for said processing.
If you wish to exercise the rights mentioned above, please contact us using the following contact details:
- Ramada by Wyndham Bucharest Otopeni Airport based in Otopeni, Str. Flight no. 1 A, postal code 075100, Romania.
- E-mail: office@ramadabucharestopeniaairport.ro</ a
With regard to the marketing communications received from us, you can also withdraw your consent at any time by simply accessing the “unsubscribe” link at the bottom of each message received by e-mail from us or by replying to email with the text: Unsubscribe.
In order to comply with our legal data security and confidentiality obligations, when you exercise one of the rights you enjoy as a data subject, we may ask you to prove your identity by providing us with a copy of a document identification or any other information necessary to verify that the request comes from the relevant data subject.
We will consider any requests or complaints we receive and we will send you an answer in compliance with the terms provided by law. If you are not satisfied with our answer or consider that the processing is done in violation of the applicable legislation, you can file a complaint with the data supervisory authority in Romania: the National Authority for the Supervision of the Processing of Personal Data – based in Bd. Gheorghe Magheru no. . 28-30, Bucharest, Romania.
Updates to this personal data processing policy
The most recent update of this Personal Data Processing Policy was made in May 2018. We reserve the right to periodically update and modify this Personal Data Processing Policy to reflect any changes in how we we process your personal data or any changes to legal requirements. In case of any such modification, we will display on our website the modified version of the Personal Data Processing Policy and/or make it available in another way.